NUCLEAR LOAN MODIFICATION ESCALATION:
Office of the Comptroller of the Currency: The OCC
http://www.occ.treas.gov
OCC complaints are particularly potent because FEW INDIVIDUALS seem to know to direct any complaints there and the banks seem to assign higher priority to OCC based complaints.
Think about this example
Bank ABC gets:
1,000,000 telephone complaints
100,000 written complaints
20,000 executive office complaints
7,000 FTC complaints
6,000 Attorney General complaints
325 OCC complaints